What to include
Include your phone model, iOS or Android version, Orbitbound version, level number, and a short description of what happened. Screenshots are useful. Never email passwords or payment-card details.
Offline play
Campaign progress and gameplay work offline. Ads, consent updates, purchases, and purchase restoration need a connection. A rewarded revive cannot be provided when its ad is unavailable.
Rewarded revives
An eligible run can offer one voluntary ad-backed revive. After watching, the comet resumes from its last safe orbit. A second crash in that run requires a restart.
Restore a purchase
Open Orbitbound Settings and select Restore Purchases while signed into the same Apple or Google account used to buy the item.
Reset progress
Follow the data deletion instructions. This can permanently remove local progress, records, settings, and replay data.
Advertising privacy
Open Orbitbound Settings and select Privacy and cookie settings when that option is required in your region.